Cancellation/Refund Policy

Cancellation and Refund Policy

Welcome to Ezi.one! We value your satisfaction and aim to provide high-quality wallpapers for your devices. Please review our Cancellation and Refund Policy to understand your rights and obligations when making a purchase from our platform.

 

1. Cancellation Policy

  • Subscription Services:

    • You can cancel your subscription at any time through your account settings.
    • Cancellations will take effect at the end of the current billing cycle, and no further charges will be applied.
  • One-Time Purchases:

    • Due to the nature of digital products, cancellations are not applicable once the wallpaper has been downloaded or accessed.
 

2. Refund Policy

  • Eligibility for Refunds:

    • Refunds will only be provided if there is a technical issue that prevents you from downloading or accessing a purchased wallpaper and the issue cannot be resolved by our support team.
    • Refund requests must be submitted within 7 days of the purchase date.
  • Non-Refundable Items:

    • Digital wallpapers that have been successfully downloaded or accessed are non-refundable.
    • Subscription fees already charged for the current billing cycle are non-refundable.
 

3. How to Request a Refund

To request a refund, please contact our support team at info@ezi.one with the following details:

  • Order ID or transaction details.
  • Description of the issue and any relevant screenshots or evidence.

Our team will review your request and respond within 3-5 business days.

 

4. Discretionary Refunds

In exceptional cases, we may issue refunds at our sole discretion. These cases will be assessed individually and require valid proof of purchase.

 

5. Changes to This Policy

We reserve the right to update or modify this Cancellation and Refund Policy at any time. Please review this page periodically for changes. Your continued use of our platform signifies your acceptance of any updates.

 

For any questions or concerns regarding this policy, please contact us at:
Email: info@ezi.one
Phone: +91 8658125210

Thank you for choosing Ezi.one!